HOW TO ORDER
accept VISA and MasterCard.
Here are your options.
There are three ways to order
out the fax/post
order form and mail it to us with your cheque or money order (address
Authors wishing to use our on line order form may do so by clicking here.
Make cheques payable to Zeus Publications.
Be sure to include your: Name, Address, Phone number, and email address:
Mail to: Zeus Publications,
P.O. Box 2554,
BURLEIGH M.D.C. 4220 QLD.
Shipping and Handling will be added to all book orders.
all Zeus Publications titles are
listed in Australian dollars.
Personal Cheques (drawn on Australian banks), Money Orders and cash are acceptable
Returns Policy for ZEUS PUBLICATIONS
You may choose to cancel an entire order, or a book within an order, at any time prior to delivery. We request that you contact us as soon as possible by telephone (0755755141) when you decide to cancel, so that we can cancel the order.
You will be refunded the cost of the book/order shortly after cancellation. Refunds will be processed via the same method used to pay for the order (eg. the cancellation of an order paid for by Visa card, will result in a refund to that Visa card).
In the event that the item(s) have been dispatched to the customer, a refund will only be processed upon return of the items to our warehouse.
Returns - Damaged Books
We guarantee that new books purchased will reach you in mint condition. If you are not completely satisfied, please contact us within 14 days of receiving the item and advise us of the problem. Once you have contacted us, return the item within 21 days of receipt and we will refund the order total, replace the item or issue a credit for a subsequent purchase.
For damaged book returns, contact us to make arrangements for delivery.
Returns - Non-damaged Books
ZEUS PUBLICATIONS will accept returns of items with the original packing slip, within 21 days of purchase, as long as the item is in a re-saleable condition. If you have no packing slip, please return the item with a copy of the order confirmation email you received when the order was placed.
For returns of non-damaged books, ZEUS PUBLICATIONS will issue a credit for a subsequent purchase. Please note that both the outbound postage cost and return postage cost incurred by you are not refundable.
Returns are not permitted on bulk orders.
Instructions for returning books
Important - please advise our Customer Service team within 14 days of purchase that you intend to return a book for refund or replacement via telephone on 0755755141, fax 0755755142 or via our email address.
When returning items to us, please indicate the reason for your return on the reverse side of the packing slip and include the packing slip in the box. A refund, replacement or credit will only be provided upon receipt of the returned goods. For your protection, you may wish to send your return via insured parcel post. Please note that return postage costs incurred by you are not refundable.
Please send all returns to:
16a Waterways Shopping Centre,
64 Karbunya St., Mermaid Waters Qld. 4218
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